Contact Zoosk Customer Service
Zoosk, you are the lowest form of dating service out there! So far I think you are just out to take advantage of seniors!!!!! Men are old, ugly and fat. San Francisco, CA Attention:
February 25, Honestly, I think these apps should be illegal. I am still being charged. Money is the biggest addiction of all. I was blocked for no reason please tell me why, if you are not going to let me on stop payment now please… I was not on your site for one week and you block me not right…. On there it states that if you are bisexual, zoosk will help you set up two profiles.
This site is junk! I plan to deny the charges on my CC. Pls be aware everybody, somebody else with the same surname requested their account be cancelled instead mine was cancelled.
My account is now blocked but money is stilling coming out of my bank account If u try and contact zoosk u get no reply. I think the whole zoosk is fake. Once again pls cancel my account thanx.
There seems to be technical errors. Why is this happening? I m no longer interested in this dating site and would expect a refund for what I had to go through! I have made direct payment into your Absa account but is still not connected.
I cannot read my messages or send any messages. I have tried calling your phone It Says closed call back. I have a photo in hand to up load to you but I seem to be blocked ,I have no photos in computer only one in hand to upload to you. Just joined Zoosk October 14 when I decided to order coins for I got cheated twice Zoosk took away my coins and kept my money! Zoosk, you are the lowest form of dating service out there! She will report you to the BBB!
Please please please will you change my profile from me a woman wanting to meet a man it says I want to meet a woman and I dint. Drop your one time activation fee so I can join up for 1 month. I told them to stop charging me and they still are and I can find an email so I can e-mail them. Anyone know their e-mail add? Im very dissapointed in you service. You get people to pay to you sight that after you take there money than you tell them that they cant access the sight unless they post a photo.
Thats not fair because if you would have told me that I couldnt get into talking to anyone without a photo than I woulnt have joined your site. Have you ever thought that some people cant or dont know how to post a photo. All I wanted to do is to be able to talk to someone and to meet new people most other sights will atleast let you talk to someone.
I dont know how to post a photo like alot of other people. Im just a country boy with no cell phone service and all of this is new to me. On other sights you are at least able to communicate with someone.
No satellite in my area??? What planet is that on? I immediately contacted them informing them I wished to cancel my membership due to their charging hidden cost.
After cancelling my membership with Zoost I contacted ny bank to put a stop on any payments to Zoost as the hidden fee was debited by Zoost my credit card fraudulently. I intend taking legal action against Zoost to recover the membership fee and fraudulently obtained activation fee and I urge all other dissatisfied Zoost clients to follow suit and expose their illegal and fraudulent abuse of clients on social media as I also intend doing unless they refund my unlawfully obtained money.
My bank informed me that I should cancel my credit card and order s new one to stop Zoost stealing more of my money without my permission. I recommend that anyone who is still being charged by Zoost via credit card to cancel your credit card and fet a new one with a different account number.
I want to join zoosk now but need activation fee waived and 20 percent discount enail me a promo code. On there it states that if you are bisexual, zoosk will help you set up two profiles. It says if you cannot find answers in faq, then click the contact link to customer service.
I set up a second account, then all of a sudden it disappeared, and said it was no longer valid. There is no way I am paying for the use of this site. I am really not impressed. I think this site is very poorly managed, and I am not risking it. I signed up to zoosk for one month only and they have continued to take money out of my account for three more months! Has anyone gotten their money back? At first it was fantastic. Each day, more and more matches photos were unabled to be opened.
I noticed it got worse everyday. Nothing works, nothing opens. I spent half the day yesterday trying to phone them number disconnected , get the to call back option, tried for 2 hours, nothing happened. Sent 2 emails, no reply and here we are with still no access. Managed to take my payment without any hiccups thought. Please if you can help me. I have tried to subscribe to Zoosk Dating on 2 occasions and all I receive is free coins.
I paid for a 1 months subscription and only received coins, without being subscribed. Then I paid for 3 months and have received more coins, but im still not subscribed. Ive joined other dating sites like Datingbuzz and have had no problems in being accepted with them, no cons with coins. I am seriously not impressed with Zoosk, as now I have made two payments and still not a member on this site.
What makes it worse is I really feel conned by Zoosk and now that I have paid all this money my hands are tied and Im sitting with all these coins that I dont want!!!!!!! My name is Robert palson I joined your sight about 3weeks ago an I think that this sight is a scam just like match. I paid for 6 months, have only been on 20 days. Seems like there are only a few people on.
I just payed 44 dollars to try for a month but I cannot send a message it said subscribe now, and I try to call customer service but cannot reach.
I want my acct close after a month. My mate has posted an explicit picture on my account profile pics causing the administrator to block my account. Would it be possible for the administrator to clear the image and unblock my account?
This is outright theft. They are a pack of thieves and wankers!!! How come when you block someone they can still see you? When you accidentally delete someone you cant click on the alert page to view them? If someone wants to meet you and you paid for a subscription why do you have to buy coins? And why is there no favorites page where you can keep track of how many times someone looks at you??
Why can I not have favorites to see how many times ppl view me or if Im interesting to get to know them. How come there is no where to make a favorites page?? Why do you have to buy coins to see who wants to meet you if you have already paid for a subscription!!
This site needs a lot of work or Im done. I dont think this site has the best intentions but does want to try and make the most money…. I was using Zoosk for about a month, I was just checking the place out. I Never put a profile pic on my account.
The Mobile app constantly was asking for one so I uploaded a picture I took of the sunset so it would stop asking for one. I have had an authorized payment come out of my account and I have not been able to make contact. Have had to take further action as company has not replied. I had a month subscription once and didnt go on one date. Hi, I paid R Yes you currently have a member who is not You currently have a Zoosk member,35 from Smithfield, NC.
That has a full blown photo of her boob. Are you going to do something about this? Zoosk is a JOKE! Calling Zoosk is also a rip off, empending hold, no answer and hang up on you. I will be calling in the morning,I tried to call and checked my card immediately and no one is at customer service and the money was deducted. Please return it to my account until I am ready to try the service. All I have on the card is 23 dollarservice and the money was deducted. This was done today February 6, I have paid for it and kindly would like to use your services.
Hello i am trying to get in to my zoosk account and answer some of my members but i cant it seems i am blocked i joined up again through facebook which is weeks and weeks ago and since then i have not been able to get in is there anyway you can help us out with this please i will be very gratefull email me back with a message please thank you very much. I have contacted Zoosk customer service several times this past week. My question was how do I use Zoosk coins and how many for each use.
You answering system is obviously over seas. So, what are my coins good for and how many coins for each contact and does the type of contact different in the amount of coins for each type of contact. Pretty simple question, I think. And the answer is??????????????????????????????? I have subscribed myself in this dating site and have strugled to access to use the service for the week or so, however, for some reson thati dont know, i never could communicate once i try to contact someone, it ask me to became a member i have paid by credit card.
Hi, I paid 3 month subs for a Zoosk subscription hey have no email address where i can send them mail and also i need someone to urgently respond to me as this amount of money is alot to just lose.
My account is blocked by the administrator. What can I do to find out why my account is blocked??? I have been trying to pay for a three month subscription with out any success. I have been trying to make contact with Zoosk, there seems to be no contact details to make contact with them, please advise as to how I can get support from Zoosk.
My name is Johan Moller. I am from Johannesburg. I have paid R I made an electronic transfer of R Pls activate my account asap.
I hate the fact that there is no option to view yur search results as a graph view. Now you HAVE to view each individualprofile and send out false alets as if you are viewing them as poteltial interests!
Going both ways, it sucks when you think someone is interested in you but was forced to look at your profile, you send a message and get no response! This is the worst dating site I have ever used. I joined up and received a lot of messages straight up. Two days later I paid my joining fee so I could respond to messages and see profiles, completed my own profile and uploaded photos. On logging onto my email I had received an email from Zoosk customer service confirming that I had cancelled by subscription!!!!.
These people are either scams or rip offs as I had definitely not done this straight after paying my money!!!!. I replied to this email with my concerns and questions about all this but have not had a reply. I have not been able to find a telephone number that I can use or email addresses for my complaint and to find out what and why this has happened.
I will be definitely reporting this site and trying to get my money back!!!! If i have been billed i want my money returned. Ihave asked you to delete me off this site.
Iagree with Liz this is a rip off. They have taken money out of my account after I had cancel the subscription the same day, which I want back. Hi Zoosk people you have taken money out of my account under false pretence because I have not had any contact with you for so era year so please put the Greetings, I want to get out from this site I would love to help if you are, if you can get me out of this site thank you. I paid for the Zoosk service 2 weeks ago.
Then, when I try appear a advice that I have never paid. But it is in my credit card billing. How can I solve it? I moved to Kenya on 31st January and discovered that the only communication I could receive from Zoosk was that Zoosk does not operate in my area. I have done everything possible to communicate to Zoosk that since you do not operate in my area, my subscription should be cancelled and the subscription amounts charged on the card refunded. I have just been locked out of my account after less than a month into a 3 month paid subscription.
They say they have no record of me or my email. I have turned the matter over to the Australian Federal Police in relation to credit card theft, identity theft and general fraud. This site is a scam!! I find it unbelievable to find such a scam with such a high profile web site, right in front of the authorities, who shouild be taking this company down. I bough coins did not receive. I emailed zoosk to tell them to stop taking payments out of my accounts and they did please return my money.
I would not have purchased the service if I knew this. Then tonight I mistakenly clicked on the coin purchase and am afraid my credit card is getting charged. This service seems deceptive and a rip off. I just wanted to take a moment to let you know that I and Kai Jensen met on Zoosk in March and got married on February 28th of this year. We were both very satisfied with our experience and just wanted to thank you!
I paid for one month membership and do not let me continue, the page ask me for different plan to paid, I already paid, please help me do I need mail box id? I have not joined your dating site and you are taking money at my account. Do not proceed with anything without my authority, no monies are to be taken from my account.
Still you billed me R out of the blue on 21 July. Could you please give me an explanation for this? I joined and the first profile that came up there was no way I could read it without buying coins. That is a rip off. On top of that they advertise on the television that you can join free and that is a bunch of bunk. I would not recommend this site to anyone. I joined the Zoosk site and paid for 3 months.
They took the money off my bank and then they blocked my account saying the payment failed. I checked my bank statement and the money went off. I had to phone them in America from South Africa and they told me that I have to go to my bank and have them reverse the charges. I send them proof that the money was taken off my bank, but they still refused to refund or reinstate my account.
This is a big scame and fraudulent. I have reported them to my bank and they have put a fraud alert on them. So please be careful! All I want either to unblock my account or refund the money. Personally I would not recommend anyone due to such poor customer service.
I have never gotten the sight to work properly and have always had a communication problem. Every time I want to chat I get a message that I need to subscribe. I thought I did that back in April.
I did get your help sight and they sent me a e-mail to my old e-mail address and after I read the coaded crap it said to push the red button to reset my password. I would love to get this cleared up so a phone call would be appreciated!!!!!!!!
I am from the Caribbean and I will like to know how to get a code to get Subscribe on zoosk please. I signed up for an account and made my first payment.. I have sent repeated messages and have not received one acknowledgment from anyone. I Signed up for an account and with no reason or warning was blocked by an administrator.
Feeling like some kind of criminal. I have been getting notifications from your sites. I have never been a member or intend to be a member apparently my profile is on your site and I want it removed immediately looks like I may have been hacked. I did because there were different guys on that website that I wanted to meet.
This is the third email I have sent to you, and the issue has still not been resolved. In fact, no one has even responded to my emails.
I subscribed to Zoosk many months ago, and the account has been closed for a number of months. Please fix this before I have to take additional steps. Ich warte bereits seit 5 Tagen auf die Freischaltung. It is a scam, a legal scam. Some worse than others. Zoosk is a very sloppy operation. All smart scammers and con artists do the same thing. Enough to pay all the lawyer and court fees, and then they scram.
Money is the biggest addiction of all. Yes, a very sloppy operation for sure. Sex is the second biggest addiction. HEY, everybody is lonely and wants to get one of those broads into bed, right? I was blocked for no reason please tell me why, if you are not going to let me on stop payment bow please… I was not on your site for one week and you block me not right…. I try all night to figure out how to block this person but unsucessful.
Please I need help. Am I doing something wrong. I have my account for about couple years today Zoosk blocked me for no reason they say they dont need give me reason, it make me upset i got couple hundred gifts also some friends there but they block my account the guy told me i earn to much discount and I should open new account no one word explanation why. Today I finally joined your site?
I just thought it was a mistake. I emailed CS to ask about what happens to your profile if cancel or do not renew. Instead of answering my question they canceled my subscription without my authorization — still had a couple of months left. Now they will not respond to me at all. I could believe one or two not replying but all of them, after they have contacted me.
Good evening zoosk, Would it be possible you could get me on line tonight on my subscription. I will pay next week for a months contract. Please if this will be possible, it will be great. THIS is jrtakeachance i want my name off your dating site. I subscribed to Zoosk three months ago. No one want to date you they looking for sex picture.
I will not do that. Please put my money back into my account. I did a payment already on D line. B4 I Make a Cancellation.!! Today this early eve,I just made a PMT. I filled out completely D Qq? I have cancelled my subscription, however yet again this has been taken. The subscription was cancelle last year. I am not going to ring your number, as have tried before and was not answered.
As I have cancelled via my account I expect whatever money you have taken from me since last year. Well, maybe i am stupid, a made a one month subscription and i thought that was that, one month and business closed, but I was charged for one year until my credicard balance was empty, when i realized.
I only enjoy one month of the service, when i met one person, but i was charged for 8 months. So i feel like I have been stolen for this service, total amount: I am a full paid member n use cancel my account.
Do use think that use can still members money bye cancelling there accounts. I need my account cancelled-please and thank you-have asked many times thru email-please cancel asap!!!! I want to know who the hell is running this two bit shit site. I met a great guy on zoosk 6 months ago and we both cancelled our memberships.
We are still together and happy but in the last 2 weeks I have started getting messages from zoosk members again so my account must have been made active again.
Could somebody in customer support please can my account again or email me and let me know how to do it and how it came to be active again. Could somebody please explain how my account has become active again when I canned it 6 months ago. Recently I have started to receive messages from zoosk members again. Sorry this is the 3rd time I v tried but I m not getting return msg even though the ladies want to meet me could you explain where I m going wrong do I have to pay for every msg I send could you please msg back with step by step how to get my msg through thank you.
I advised them that my credit card had been hacked and asked if this was an issue with other users, they now have cancelled my subscription with no refund and blocked me from signing into my account 3 months subscription and that money now gone, how disgusting is that for customer service — feeling ripped off!
I contacted you on November 19, , request to stop taking out money out of my account and you did not do it. Alexander sent to me a confirmation that the account was closed. So what you can do is send that money back to my account. Thanks very much ZOOSK you have cost me my six year relationship as I cannot explain how after being in a happy relationship for six years that I have out of the blue created a dating profile and am getting multiple emails a day from other men!!!!
I am so distraught and extremely angry!!! How dare you take my private information and create a profile without my approval!!! You have destroyed my life and you deserve to be shutdown for this. Never use this site as I unsubscribed to it 2 months ago and they are still taking money from a site I am no longer on! I have even just yesterday had to go to my bank and they have put a stop on it.
So I will wait till next month till I receive my bank setatement to see if they have succeeded!! I can not even begin to express my frustration. I have been a valued customer of Zoosk on and off for a number of years. Every payment ends with 4 different numbers from my credit card, and I can assure you I did not buy these coins. I find it unacceptable that this is happening and I am appalled. I feel like I pay enough for my monthly subscription which is of course my choice This matter needs to be followed up urgently and explained to me otherwise I can assure you, you will lose a valued customer and I will spread the news of this nonsense.
Please reply asap so that I can rectify this mistake. I just got billed from Zoosk and I did not ask for an automatic subtraction I do not wish to continue using their service I need my money back. I have had no service.. Since May 28th I have called customer service for them to deactive my zoosk account. I have been blocked by some company not allowing me to access my zoosk account.
I tunes subscriptions must be changed where the auto renewal is always OFF until the subscribing customer turns it ON…. I see a class action lawsuit!!!! There was a charge made to my credit card that I did not authorize and I want it reversed immediately! All are worth considering, depending of course, on how you want to find a match online and what is the most used network in your local area.
Built by the makers of Match. The mastermind of this approach is Dr. The test is intriguing and insightful, and the site continually analyzes your activity to make your matching experiences better. The problem with Chemistry is two-fold. Warren has been a marriage psychologist for 35 years and has written numerous books on relationships. Has his expertise translated well into the online dating world? Their niche is for lasting, meaningful relationships ; their approach is scientific and a bit boring; and they do most of the match work for you.
The major feature missing? So, you have to put your faith and money in their hands. Still, eHarmony has more than 20 million members and claims , marriages and counting , so they must be doing something right!
OkCupid has a good profile and match system, and you can search for matches based on location, age and relationship expectations. This is a fun, quirky dating site that has a lot of opportunities for members to interact and participate, not only with potential matches but also with the site community as a whole. And Ok Cupid tends to attract more creative, educated types. And if your online dating end up a fairy tale, you might want to think about popping the question.
Sign up for More Free Mysterious Discoveries! Unfortunately our industry does have a shady reputation due to a number of bad actors ie. You can read details in our review process. I think it is a horrible site. It waste users time when it comes to searches and deleting those profiles you have viewed and pass on. I found that the majority of men are married and like others are only looking for sex. And since Match has been buying up other dating sites…they will soon control all of them.
Greece and the British Virgin Islands. She loves what the Internet has brought to research and exploration, but she still hits the ground to travel whenever she gets the chance. Which Site Wins the Dating Game? Notify of new replies to this comment.
February 22, 9: Find below customer service details of Zoosk dating company, including phone and address. Besides contact details, the page also offers information and links on Zoosk. Zoosk Customer Service Phone: Zoosk on Mobile To access Zoosk on mobile, simply browse m. The Zoosk iPhone application can be downloaded for free on iTunes here. To download Zoosk Android application click here. It is today one of the largest social dating community with millions of users from around the world.
Zoosk is available in more than 25 languages, and is used by people from over 80 countries.
Imsges: cancel zoosk dating site
I find such sites to be inciomprehensuiible and therefore uselesss. Go to the web site of F T C and get ideas for complaints agains people on the internet abusing you.
They do this by making it nearly impossible to communicate with other members unless you get a paid subscription plan.
Cancel zoosk dating site was a member of your site. I believe that they are paid individuals whose zoosi it is is to entice men to stay on the website by being a Fluffer. In order to avoid this recurring charge, Zoosk recommends that members turn off the auto-renew feature in their 'Settings' more than 24 hours before the end of their subscription term. Two wanted to change the way I look "you look nice but I would prefer cancel zoosk dating site hair So I asked for a refund being I had zoos access to the site. This site looks like pure poison. But if i look at the number of contacts i have made it is just less so i am wondering why i get this message.
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